Last modified: July 01, 2021

Welcome to marketkori.com. marketkori.com provides website features and other products and services to you when you visit marketkori.com

By using marketkori Services, you agree to these conditions. Please read them carefully.

By subscribing to or using any of our services you agree that you have read, understood, and are bound by the Terms and conditions, regardless of how you subscribe to or use the services.

In these Terms, references to “you”, “User” shall mean the user end, “Service Providers” mean independent third-party service providers, and “we”, “us” and “our” shall mean PKPIX MEDIA, its franchisor, affiliates, and partners.

Introduction

The domain name www.marketkori.com (referred to as “Website”) is owned by PKPIX MEDIA a company incorporated under the Companies Act, 1994(Act XVIII of 1994).

By accessing this Site, you confirm your understanding of the Terms of Use. If you do not agree to these Terms, you shall not use this website. The Site reserves the right to change, modify, add, or remove portions of these Terms at any time. Changes will be effective when posted on the Site with no other notice provided. Please check these Terms of Use regularly for updates. Your continued use of the Site following the posting of changes to these Terms of Use constitutes your acceptance of those changes.

User Account

You will receive a password and account designation upon completing the Website’s registration process. You shall be responsible for maintaining the confidentiality of your account & its password as well as all the transactions/requests done/received under your password or account. You agree to (a) immediately notify marketkori.com of any unauthorized use of your password or account or any other breach of security, and (b) ensure that you exit from your account at the end of each session. marketkori.com shall not be liable for any loss or damage arising from your failure to comply with the T&C

Services

marketkori.com provides a number of Internet-based services through the Web Site (all such services, collectively, the “Service”). One such service enables users to purchase goods from various publishers. (Collectively, “Products”). The Products can be purchased through the Website through various methods of payments offered. Upon placing an order, marketkori.com shall ship the product to you and you shall be responsible for its payment.

Privacy

The User hereby consents, expresses, and agrees that he has read and fully understands the Privacy Policy of marketkori.com. The user further consents that the terms and contents of such Privacy Policy are acceptable to him.

Limited User

The User agrees and undertakes not to reverse engineer, modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any information or software obtained from the Website. Limited reproduction and copying of the content of the Website are permitted provided that marketkori’s name is stated as the source and prior written permission of marketkori.com is sought. For the removal of doubt, it is clarified that unlimited or wholesale reproduction, copying of the content for commercial or non-commercial purposes, and unwarranted modification of data and information within the content of the Website are not permitted.

User Conduct and Rules

You agree and undertake to use the Website and the Service only to post and upload messages and material that are proper. By way of example, and not as a limitation, you agree and undertake that when using a Service, you will not:

  • Defame, abuse, harass, stalk, threaten, or otherwise violate the legal rights of others
  • Publish, post, upload, distribute or disseminate any inappropriate, profane, defamatory, infringing, obscene, indecent, or unlawful topic, name, material, or information
  • Upload files that contain software or other material protected by intellectual property laws unless you own or control the rights thereto or have received all necessary consents; you own or control the rights thereto or have received all necessary consents
  • Upload or distribute files that contain viruses, corrupted files, or any other similar software or programs that may damage the operation of the Website or another’s computer
  • Conduct or forward surveys, contests, pyramid schemes, or chain letters
  • Download any file posted by another user of a Service that you know, or reasonably should know, cannot be legally distributed in such a manner
  • Falsify or delete any author attributions, legal or other proper notices or proprietary designations or labels of the origin or source of software or other material contained in a file that is uploaded
  • Violate any code of conduct or other guidelines, which may be applicable for or to any particular Service
  • Violate any applicable laws or regulations for the time being in force in or outside Bangladesh; and
  • Violate abuse, unethically manipulate or exploit any of the terms and conditions of this Agreement or any other terms and conditions for the use of the Website contained elsewhere.

Product Description

marketkori.com attempts to be as accurate as possible. However, marketkori.com does not warrant that the product description or other content of the site is accurate, complete, reliable, current, or error-free. If a product offered by marketkori.com itself is not as described, your sole remedy is to return it in unused condition.

Links to Third Party Site

The Website may contain links to other websites (“Linked Sites”). The Linked Sites are not under the control of marketkori.com or the Website and marketkori.com is not responsible for the contents of any Linked Site, including without limitation any link contained in a Linked Site, or any changes or updates to a Linked Site. marketkori.com is not responsible for any form of transmission, whatsoever, received by you from any Linked Site. marketkori.com is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by marketkori.com or the Website of the Linked Sites or any association with its operators or owners including the legal heirs or assigns thereof. The users are requested to verify the accuracy of all information on their own before undertaking any reliance on such information.

Abusing marketkori.com

As per these Terms, users are solely responsible for every material or content uploaded to the Website. Users can be held legally liable for their contents and may be held legally accountable if their contents or material include, for example, defamatory comments or material protected by copyright, trademark, etc. Please report problems, offensive content, and policy breaches to us. We work to ensure that listed items do not infringe upon the copyright, trademark, or other intellectual property rights of third parties. If you believe that your intellectual property rights have been infringed, please notify our team and we will investigate.

Order Acceptance and Pricing

Please note that there are cases when an order cannot be processed for various reasons. The Site reserves the right to refuse or cancel any order for any reason at any given time. You may be asked to provide additional verifications or information, including but not limited to phone number and address before we accept the order. We are determined to provide the most accurate pricing information on the Site to our users; however, errors may still occur, such as cases when the price of an item is not displayed correctly on the website. As such, we reserve the right to refuse or cancel any order. In the event that an item is mispriced, we may, at our own discretion, either contact you for instructions or cancel your order and notify you of such cancellation. We shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your debit/credit card charged.

All prices posted on this website are subject to change without notice. Prices prevailing at the commencement of placing the order will apply. Posted prices do include all taxes and charges. In case there are any additional charges or taxes the same will be mentioned on the website.

Happy Return & Replacement Policy

It’s a rare case for marketkori where customers didn’t get their products unharmed. But sometimes we may fail to fulfill your expectations, sometimes situations aren’t by our side. But there is now a “Bond of Trust” between customers and marketkori, So, for further ensuring and encouraging this “Bond of Trust” marketkori.com brings you The “Happy Return” policy. Where customers can return their books or products only if there’s something wrong (Torn, Pages missing, Wrong book/Product, etc) with it. In that case, marketkori will give you fresh products in return. Because we believe that happiness should be returned if that happiness can’t give you a smile. So, We returned it with proper happiness. We always want to bring a smile to your face and make you happier. We call this policy of ours “Happy Return”.

If for any reason you are unsatisfied with your order, you may return it as long as your item meets the following criteria:

  • It is within 03 days from the delivery date.
  • All items to be returned or exchanged must be unused and in their original condition with all original tags and packaging intact and should not be broken or tampered with.
  • Refund/ replacement for products are subject to inspection and checking by marketkori team.
  • Damages due to neglect, improper usage, or Digital content such as e-books will not be covered under our Returns Policy.
  • Replacement is subject to availability of stock with the Supplier. If the product is out of stock, you will receive a full refund, no questions asked.
  • Please note that the Cash on Delivery convenience charge and the shipping charge would not be included in the refund value of your order as these are non-refundable charges.
  • If the item came with the free promotional items (including but not limited to gifts/ points/wallet money) the free item must also be returned/refunded.

Reasons for returns & replacement:

  • If your product is defective/damaged or incorrect/incomplete at the time of delivery, please contact us within the applicable return window. Your product may be eligible for refund or replacement depending on the product category and condition. Please see the detailed terms in the relevant category below.
  • Please note that some products are not eligible for a return if the product is “No longer needed”.
  • You have to claim the return of the product within 3days. Sorry, a return isn’t possible after the 3 days limit. You can reach our team for further questions 24/7under [email protected]
  • Please note that marketkori.com is not obligated to refund the user’s money what he/she paid until the product status changed to “Returned”.

Refund Policy

  • The refund will be processed after we have completed evaluating your return.
  • Replacement is subject to availability of stock with the Supplier. If the product is out of stock, you will receive a full refund, no questions asked.
  • Please note that the Cash on Delivery convenience charge and the shipping charge would not be included in the refund value of your order as these are non-refundable charges.
  • If you have selected Cash on Delivery (COD), there is no amount to refund because you haven’t paid for your order.
  • payments made using a Credit Card, Debit Card, Mobile Banking, or Bank Transfer, you will receive a refund in your respective.
  • If online payment is made once more due to a technical error, a payment refund will be made.
  • You will receive a refund anytime between 7-10 working days. If you don’t receive a refund within this time, please write to us at [email protected] and we shall investigate.

Cancellation of Fraudulent/Loss to business Orders

To provide a safe and secure shopping experience, we regularly monitor transactions for fraudulent activity. In the event of detecting any suspicious activity, marketkori.com reserves the right to cancel all past, pending, and future orders without any liability. marketkori.com also reserves the right to refuse or cancel orders in scenarios like inaccuracies in the pricing of products on the website and stock unavailability. We may also require additional verifications or information before accepting any order. We will contact you if all or any portion of your order is canceled or if additional information is required to accept your order. If your order is canceled after your card has been charged, the said amount will be reversed to your Card Account. Any promotional voucher used for the canceled orders may not be refunded.

The customer may be considered fraudulent if any of the following scenarios are met:

  • The customer doesn’t reply to the payment verification mail sent by marketkori.com
  • Customer fails to produce adequate documents during the payment details verification
  • Misuse of another customer’s phone/email
  • The customer uses invalid email and phone no.
  • Use of a special voucher not tagged to the email ID/phone number used.
  • Customer returns the wrong product
  • The customer refuses to pay for an order
  • The customer is involved in the snatch and runs for any order

The customer may be considered a loss to business if any of the following scenarios are met:

  • Customer with a very high return rate
  • Invalid/Incomplete address cases
  • Repeated request for monetary compensation for petty issues

Account for the customers falling in fraudulent or loss to business category may be blocked.

Process for Pilferage Claim

If a customer raises a complaint about a partial item/partial order through Customer Care

  • The customer is supposed to claim for pilferage within 48 hours of delivery failing which the claim will not be entertained.
  • An Email will be sent seeking/providing the following information:
    • Short description of the case (A few questions will be asked to help us understand the scenario)
    • The snapshots of the packet and another box (If any)(Try to cover the sides which look tampered/damaged as per the customer)
    • The refund for prepaid orders will be done after investigation which usually requires 3-4 business days. The process will include investigation with the concerned departments
  • The customer may not be liable for a refund if he/she falls in any of the scenarios stated below:
    • The customer fails to provide adequate information about the case
    • The customer fails to provide snapshots of the packet and box(if any)
    • If an opened delivery was received, pilferage claims must be made the same day
    • The customer must not dispose of the packaging for 3-4 days post-delivery. We might need to pick up your packaging for investigation at our end.

Indemnifications

You agree to indemnify, defend and hold harmless marketkori.com from and against any and all losses, liabilities, claims, damages, costs, and expenses (including legal fees and disbursements in connection therewith and interest chargeable thereon) asserted against or incurred by marketkori.com that arise out of, result from, or maybe payable by virtue of, any breach or non-performance of any representation, warranty, covenant or agreement made or obligation to be performed by you pursuant to these Terms.

Disclaimer of Warranties/Limitation of Liability

marketkori.com has endeavored to ensure that all the information on the Website is correct, but marketkori.com neither warrants nor makes any representations regarding the quality, accuracy, or completeness of any data, information, product, or Service. In no event shall marketkori.com be liable for any direct, indirect, punitive, incidental, special, consequential damages or any other damages resulting from (a) the use or the inability to use the Services or Products; (b) unauthorized access to or alteration of the user’s transmissions or data; (c) any other matter relating to the services; including, without limitation, damages for loss of use, data or profits, arising out of or in any way connected with the use or performance of the Website or Service. Neither shall marketkori.com be responsible for the delay or inability to use the Website or related services, the provision of or failure to provide Services, or for any information, software, products, services, and related graphics obtained through the Website, or otherwise arising out of the use of the website, whether based on contract, tort, negligence, strict liability or otherwise. Further, marketkori.com shall not be held responsible for the non-availability of the Website during periodic maintenance operations or any unplanned suspension of access to the website that may occur due to technical reasons or for any reason beyond marketkori’s control. The user understands and agrees that any material and/or data downloaded or otherwise obtained through the Website is done entirely at their own discretion and risk and they will be solely responsible for any damage to their computer systems or loss of data that results from the download of such material and/or data.

Payment, Shipping & Charges

marketkori.com offers 100% Cash on Delivery (COD), Mobile Banking (bKash, Rocket, Nagad) as payment methods.

We will arrange for shipment of the products to you. Shipping schedules are estimates only and cannot be guaranteed. We are not liable for any delays in the shipments. Sometimes, the delivery may take longer due to bad weather, political disruptions, and other unforeseen circumstances. Title and risk of loss and damages pass on to you upon the delivery of the product to you.

If a user has placed an order before, the wallet money will not be able to place a new order until the order is delivered. That is, the new order cannot be paid through the wallet until the previous order is successfully delivered.

In the case of post office delivery customers have to carry all the postal charges.

Termination

  • marketkori.com may suspend or terminate your use of the Website or any Service if it believes, in its sole and absolute discretion that you have breached, violated, abused, or unethically manipulated or exploited any term of these Terms or anyway otherwise acted unethically.
  • These Terms will survive indefinitely unless and until marketkori.com chooses to terminate them.
  • If you or marketkori.com terminates your use of the Website or any Service, marketkori.com may delete any content or other materials relating to your use of the Service and marketkori.com will have no liability to you or any third party for doing so.
  • You shall be liable to pay for any service or product that you have already ordered till the time of Termination by either party whatsoever. Further, you shall be entitled to your royalty payments as per the User License Agreement that has or is legally deemed accrued to you.

Term and Policy updates

We reserve the right to change or update these terms and policies at any time by placing a prominent notice on our site. Such changes shall be effective immediately upon posting to this site.